“We’re establishing a universal, global brand, which will make us easily identifiable worldwide”. – Marko Kuntic, CEO
SOLUTIONS
Managed Service Provider
Configuration
Management
Development
Consulting
Technical Support
- Microsoft 365 – Standard Microsoft’s Online Services (Exchange Online, SharePoint Online, Teams, etc.) and Enterprise Mobility + Security (Intune, Azure AD Premium, etc.)
- Dynamics 365 – Sales, Customer Service, Marketing Automation Power Platform: Power Automate, PowerApps, Power BI
- Azure – Iaas and PaaS Services
- Windows – Helpdesk support
- Windows Server – Including Active Directory, IIS, etc.
- Network – Routers, switches, and wireless devices
- Business Continuity – Backup, security, disaster recovery, high-availability
- IBM Storage Systems
- Lenovo Servers
- C# , .NET, ASP.NET Web API, Blazor
Managed IT Service
- Regular – With proactive critical subsystems monitoring, guaranteed response times and a discounted hourly rate for your support and functionality requests.
- One-Time – Whether it is a minor problem or a major project, our working hours are billed according to the consultation with the IT engineers. Feel free to contact us for an estimate of working hours.
Guaranteed Response Time:
• Same Business Day •
→ Proactive Monitoring Included
→ Best fit for most organizations
Guaranteed Response Time:
• Next Business Day •
→ Proactive Monitoring Included
→ Optimal for less critical systems
Nodefusion Support working hours are Mon-Fri, 9:00-17:00 CET.
We provide all our users with access to the Nodefusion portal, enabling them to:
- View and update organization’s contact information and email address for invoice delivery
- View, create and update technical support requests
- View work reports
- Get an insight into Microsoft Cloud services, update the number of licenses, and activate new services
The minimum Billing Unit depends on the method of service delivery:
- Remote: 20 minutes
- On-Site: 1 hour