SOLUTIONS

Managed Service Provider

Empower your business with reliable, scalable, and secure IT services

Nodefusion’s Managed Service Provider (MSP) offering delivers proactive monitoring, expert support, and tailored solutions across Microsoft 365, Azure, Dynamics 365, Power Platform, and more.

What does our MSP service include?

Configuration

Management

Development

Consulting

Technical Support

What services do we cover?

Microsoft 365

Microsoft’s Online Services (Exchange Online, SharePoint Online, Teams, etc.) and Enterprise Mobility + Security (Intune, Entra ID, etc.).

Dynamics 365

Sales, Customer Service, Marketing Automation Power Platform: Power Automate, PowerApps, Power BI

Azure

IaaS and PaaS Services

Windows

Helpdesk support

Windows Server

Including Active Directory, NPS, IIS, Virtualization, etc.

Network

Routers, switches, and wireless devices

Business Continuity

Backup, security, disaster recovery, high-availability

IBM Storage Systems

IBM FlashSystem Storage

Lenovo Servers

ThinkSystem ST & ThinkSystem SR

Custom Development

C# , .NET, ASP.NET Web API, Blazor

MANAGED IT SERVICE

Why is it good to have an MSP IT service?

Partnering with Nodefusion lets you focus on what matters most: growing your business.

Managed Service Provider benefits
  • Nodefusion monitors your IT environment for security threats and proactively address vulnerabilities.
  • We offer backup and disaster recovery plans that are essential for business continuity.
  • Proactive maintenance and rapid response minimize disruptions to your business operations.
  • By outsourcing IT, you free up internal resources to focus on your core business objectives.
  • Reliable and secure IT infrastructure empowers employees to work more efficiently.
  • MSP service can easily scale their services to meet your evolving needs as your business grows.
  • You can choose the level of service that best suits your budget and requirements.
  • Makes budgeting for IT more predictable.
  • You avoid the costs of hiring, training, and retaining in-house IT staff.
  • We help you to choose and implement the most cost-effective technology solutions.
  • Our MSP service is based on our best practices and industry-leading technologies.

Whether you need ongoing IT management or one-time assistance, we help you stay productive, protected, and in control of your technology environment.

Managed IT Service

  • Regular – With proactive critical subsystems monitoring, guaranteed response times and a discounted hourly rate for your support and functionality requests.
  • One-Time – Whether it is a minor problem or a major project, our working hours are billed according to the consultation with the IT engineers. Feel free to contact us for an estimate of working hours.

Which SLA options are available?

Same Business Day

Guaranteed Response Time

→ Proactive Monitoring Included
→ Best fit for most organizations

Next Business Day

Guaranteed Response Time

→ Proactive Monitoring Included
→ Optimal for less critical systems

Our satisfied MSP customers

CASE STUDIES

Real solutions. Real results.

Explore how we help organizations optimize their IT environments, improve performance, and drive business forward.

Ensuring Seamless Cloud-Only Operations

Case study 1

A long-term customer of ours operates as a cloud-only company with a strong reliance on Microsoft Office 365 and Azure services. With four locations across several countries in the Central European region, the company depends on cloud infrastructure to drive its daily business operations.

Powering Seamless Virtual Operations

Case Study 2

Introducing a long-term client of ours, a forward-thinking company with operations across Croatia, leveraging virtual infrastructure to keep their business moving. With a cloud-first approach, they depend heavily on virtual machines and remote services to keep their team connected and productive. For the past 5 years, we’ve been proud to serve as their Managed Service Provider (MSP), ensuring their IT systems, network, and cloud services run like clockwork.

Nodefusion Portal

We provide all our users with access to the Nodefusion Portal, enabling them to:
  • View and update organization’s contact information and email address for invoice delivery.
  • View, create and update technical support requests.
  • View work reports.
  • Get an insight into Microsoft Cloud services, update the number of licenses, and activate new services.

TAILORED IT SOLUTIONS

Let's build the right IT solution for you!

Tailor-made solutions for your IT environment are possible, so contact us to create a specific solution that will suit your organization’s needs.

Tailor-made solutions for your IT environment are possible, so contact us to create a specific solution that will suit your organization’s needs.